FAQ

1. How to receive your coin on RunesCape OSRS, RS3?

1. After placing the order, Send a message to the 24/7 Live Support chat.

2. Support representative will provide location and world for the trade. 

3. Log in to the game and make the trade.

2. What if i placed an order with an incorrect character name?

Contact our online support and send an e-mail to confirm the correct name of your character before your order is delivered. We accept no liability after delivery for any losses caused by the wrong game character name in your order.

3. What payment methods do you accept?

We accept most major payment methods.

Visa, MasterCard, Skrill, Paypal, Bitcoin and other major cryptocurrency.

4. When I will get my RS coin?

95% of orders are delivered within 5 to 10 minutes. However, if due to some circumstances we were not able to deliver gold within 24 hours, you would be fully refunded. Fortunately, this has never occurred in our practice!

5. Do i need to create an account before placing an order?

Yes, We highly recommend you create an account so that you can join our VIP program which you can get up to 5% coin Bonus. 

6. How long does the refund take?

Our finance department will refund you in full within 24 hours if you do not wish to complete your order.

7. Additional information?

All trades are final. We do not own any items or gold in game. All content is property of Jagex. We only find buyers and sellers who want to exchange their real world money into in-game currency and vice versa. We reserve the right to refund orders if we believe that the purchase might be a fraud attempt. Use of VPN or Proxy is prohibited.